Shipping policy

SHIPPING POLICY

At ApexPrime Markets™, we are committed to delivering premium smart home tech, modern lifestyle essentials, and personal care products swiftly and securely to our customers across the United States.

1. Order Processing Time
* All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
* Once your order has shipped, you will receive a secondary notification email containing your tracking details.

2. U.S. Shipping Rates & Delivery Estimates
We offer reliable shipping options within the United States:

* Standard U.S. Shipping (3–7 Business Days): FREE on all orders over $50 (or flat rate calculated at checkout).
* Express Priority Shipping (2–4 Business Days): $9.99 flat rate.

*Please note: Estimated delivery times begin from the dispatch date, not the order placement date.

3. Order Tracking
Once your package is handed over to the carrier, you will receive an automated email with your tracking number. You can monitor your shipment's progress via our Track Your Order page or directly through the carrier's portal.

4. Address Verification & Changes
Please ensure your shipping address is accurate during checkout. ApexPrime Markets™ is not responsible for orders delivered to incorrect addresses provided by the customer. If you spot an error in your address, notify us immediately at support@apexprimemarkets.com.

5. Damaged, Lost, or Stolen Packages
ApexPrime Markets™ is not directly liable for products damaged or lost during transit. If your package arrives damaged, please save all original packaging materials and contact us right away so we can help file a claim with the carrier.

6. Contact Information
For any questions regarding our Shipping Policy, feel free to reach out to our team:
Email: support@apexprimemarkets.com
Website: https://apexprimemarkets.com